At Armroorkee, we are dedicated to ensuring that your shopping experience is seamless and that your products reach you promptly and securely. Our Shipping Policy provides detailed information on the various shipping options available, processing times, and important guidelines for international deliveries. Please review the following sections to understand how we handle shipping.
Shipping Options and Rates
Domestic Shipping
We provide a range of shipping options within India to cater to your needs. The available options and their rates are:
- Standard Shipping: Delivered within 5-7 business days. Rates vary based on the weight and destination of the package.
- Express Shipping: Delivered within 2-3 business days. Additional charges apply for faster delivery.
- Overnight Shipping: Delivered the next business day if the order is placed before 12 PM IST. This service incurs a premium shipping fee.
International Shipping
We offer shipping to selected international destinations. The available options and their respective rates are:
- International Standard Shipping: Delivered within 10-15 business days. Rates vary depending on the destination country and package weight.
- International Express Shipping: Delivered within 5-7 business days. Expedited service incurs additional charges.
Please note that international shipping times can vary due to customs processing and local postal services in the destination country.
Free Shipping
Enjoy free standard shipping on domestic orders over ₹5,000. This offer is automatically applied at checkout and is a great way to save on delivery costs.
Order Processing
Processing Time
Orders are typically processed within 1-2 business days (Monday through Friday, excluding public holidays). During peak shopping seasons or promotional events, processing times may be longer due to higher order volumes.
Order Confirmation
Once your order is successfully placed, you will receive an email confirmation. This email will contain your order number and a summary of the items purchased.
Shipping Confirmation
After your order has been shipped, you will receive a shipping confirmation email with a tracking number and a link to track your package. Please allow up to 24 hours for the tracking information to become active.
Delivery Times
Estimated Delivery
The estimated delivery times are approximate and may vary depending on your location and other factors such as weather conditions, postal service delays, and customs processing for international shipments.
Delivery Delays
While we strive to adhere to our delivery estimates, unforeseen delays may occur. If your shipment is delayed, please refer to the tracking information provided. For further assistance, contact our customer service team at support@armroorkee.com.
Tracking Your Order
You can track your order using the tracking number provided in the shipping confirmation email. Simply click on the tracking link or visit the carrier’s website and enter your tracking number to get the latest updates on your shipment’s status.
Shipping Restrictions
P.O. Boxes and APO/FPO Addresses
We currently do not ship to P.O. Boxes, APO, or FPO addresses. Please ensure that you provide a valid street address for all deliveries.
Customs, Duties, and Taxes
For international orders, customs fees, import duties, and taxes may be applied once the shipment reaches your country. These charges are the responsibility of the recipient. Please check with your local customs office for more information regarding these fees.
Damaged or Lost Packages
Damaged Packages
If you receive a package that is damaged, please contact us immediately at support@armroorkee.com. Include your order number, a description of the damage, and photos if possible. We will work with you to resolve the issue promptly.
Lost Packages
If your package is lost in transit, please contact us as soon as possible. We will initiate an investigation with the carrier and keep you updated on the status. If the package cannot be located, we will arrange for a replacement or refund.
Changes to Shipping Policy
We reserve the right to update or modify this Shipping Policy at any time. Any changes will be effective immediately upon posting on our website. We encourage you to review this page periodically for the most current information on our shipping practices.
Contact Information
If you have any questions or concerns about our Shipping Policy, please contact us:
- Email: support@armroorkee.com
- Phone: +91 123-456-7890
- Mailing Address: Armroorkee, 4321 Innovation Drive, Knowledge City, Roorkee, UK 247667, India
Thank you for shopping with Armroorkee! We appreciate your business and look forward to serving you.